Privacy Policy

1. Information We Collect

Personal Information

We collect extensive personal information including but not limited to:

• Full name, email address, phone number, business address
• Company information, job title, industry, revenue data
• Payment information, billing addresses, transaction history
• Government-issued ID numbers when required for verification
• Social media profiles and professional networking accounts
• Marketing preferences, communication history, and interaction data

Automatically Collected Data

We automatically collect comprehensive data about your interactions:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, device identifiers
• Usage Data: Pages visited, time spent, click patterns, scroll behavior, mouse movements, keystroke patterns
• Location Data: Precise GPS coordinates, WiFi access points, cell tower information, IP-based location
• Session Recordings: Complete user session recordings including all interactions, form submissions, and navigation patterns
• Behavioral Analytics: Heatmaps, user journey mapping, conversion funnel analysis, A/B testing data
• Technical Data: Cookies, local storage, session storage, cache data, browser fingerprinting

Third-Party Data

We collect data from third-party sources including:

• Social media platforms (Facebook, LinkedIn, Twitter, Instagram)
• Data brokers and marketing databases
• Public records and business directories
• Credit reporting agencies and financial institutions
• Analytics providers and advertising networks

2. How We Use Your Information

We use collected information for extensive business purposes:

• Service Delivery: Providing white-label marketing services, account management, project delivery
• Marketing & Advertising: Targeted advertising, email campaigns, retargeting, lookalike audience creation
• Analytics & Optimization: User behavior analysis, conversion optimization, A/B testing, performance measurement
• Lead Generation: Identifying potential clients, lead scoring, sales prospecting, market research
• Personalization: Customizing content, recommendations, pricing, and service offerings
• Business Intelligence: Market analysis, competitive research, industry trend identification
• Communication: Customer service, support, notifications, promotional materials
• Legal & Compliance: Contract enforcement, dispute resolution, regulatory compliance

3. Data Sharing & Disclosure

We share your information with various parties:

• Service Providers: Cloud hosting, analytics platforms, marketing tools, payment processors
• Advertising Partners: Facebook, Google, LinkedIn, TikTok, and other advertising platforms
• Data Analytics Companies: Microsoft Clarity, Google Analytics, Hotjar, and similar services
• Business Partners: Joint marketing ventures, referral programs, strategic alliances
• Professional Services: Legal counsel, accountants, consultants, auditors
• Regulatory Bodies: Government agencies when required by law
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Tracking Technologies

We employ comprehensive tracking technologies:

• Cookies: Essential, functional, analytics, and advertising cookies
• Pixels & Beacons: Facebook Pixel, Google Analytics, conversion tracking pixels
• Session Recording: Microsoft Clarity for complete user session capture
• Fingerprinting: Device and browser fingerprinting for identification
• Local Storage: HTML5 local storage, session storage, IndexedDB
• SDKs: Third-party software development kits for enhanced tracking

5. Microsoft Clarity

We use Microsoft Clarity to understand user behavior through:

• Complete session recordings of user interactions
• Heatmaps showing click, scroll, and attention patterns
• User journey analysis and funnel optimization
• Form analysis including abandoned form tracking
• Error tracking and user experience optimization
• Demographic and behavioral segmentation

6. International Data Transfers

Your information may be transferred to and processed in countries outside your residence, including the United States, where data protection laws may differ. We ensure appropriate safeguards are in place.

7. Data Retention

We retain your information for extended periods:

• Active customer data: Duration of relationship plus 7 years
• Marketing data: Up to 10 years from last interaction
• Analytics data: Up to 5 years for business intelligence
• Session recordings: Up to 2 years for optimization purposes
• Legal and compliance data: As required by applicable law

8. Your Rights

Depending on your location, you may have certain rights including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of personal information (subject to business requirements)
• Restriction of processing
• Data portability
• Objection to processing for marketing purposes

9. Security Measures

We implement comprehensive security measures including encryption, access controls, regular security audits, and employee training. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or through our website.

12. Contact Information

For privacy-related questions or requests, please contact us through our contact form on the website. All requests will be processed within 30 days.